JANUARY 24-26 2017

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JANUARY 24-26, 2017
Sheraton New Orleans
JANUARY 26-29, 2017

The Customer Journey

Under the leadership of the AFSA Vehicle Finance Division, this event is one of the first of the year for the vehicle finance industry. Executives will have the opportunity to meet with their peers and are encouraged to help define and coordinate AFSA’s strategy and special projects to benefit the industry over the next year. This is the industry's premier conference and is developed and driven by members of the American Financial Services Association, the national trade association for the consumer credit industry. AFSA represents virtually every major player involved in indirect auto financing.

Learn from industry insiders. Participate in strategic, thought-provoking discussions on innovation. Network with executives involved in all aspects of vehicle finance Keep up to date with the latest business trends, innovations and consumer demands. Explore an exposition of products and services offered by industry business partners.

For the 13th year, we are proud to schedule this conference in conjunction with the NADA Annual Convention & Exposition. AFSA values its close relationship with NADA and the way the two organizations work together throughout the year to advance the auto industry and enhance the consumer buying experience. 


$ 1,075


$ 875


$ 250


$ 2,075


David Paul

Conference Chair of the Vehicle Finance Division

Senior Vice President, Financial Services
American Honda Finance Corporation


3:00 p.m.—5:00 p.m.
Women's Leadership Council
6:30 p.m.—9:00 p.m.
Independent Auto Finance Executives Group Reception/Dinner
8:00 a.m.—9:30 a.m.
AWARE Board Meeting
8:00 a.m.—11:30 a.m.
Independent Auto Finance Executives Group Breakfast/Meeting
9:00 a.m.—1:00 p.m.
Operations and Regulatory Compliance Committee
9:30 a.m.—noon
Vehicle Finance Credit Risk Committee Meeting/Lunch
noon—12:45 p.m.
Vehicle Finance Board/Independent Auto Finance Executives Group Joint Luncheon
1:00 p.m.—2:30 p.m.
Vehicle Finance Board Meeting
1:15 p.m.—2:45 p.m.
Compliance Roundtables
2:45 p.m.—3:45 p.m.
General Session: Market Overview

The opening session will set the tone for the conference on a macro level. The “big view” on consumer trends, the economy and other factors that will influence the new year in the auto finance marketplace will be covered.

Chris Stinebert | President & CEO, AFSA

Doug Ekizian | Director, PwC
David Laterza | Senior Vice President, Head of US Non-Bank FIG, Global Financial Institutions Group, DBRS
Mark Ryan | Vice President, FICO

3:45 p.m.—5:00 p.m.
Crisis Management

Jim Satterfield | President & Founder, Firestorm

5:30 p.m.—7:30 p.m.
Welcome Reception with Exhibitors
7:15 p.m.—9:30 p.m.
Vehicle Finance Advisory Board Reception/Dinner
8:00 a.m.—8:30 a.m.
Breakfast in the Exhibitors' Marketplace
8:30 a.m.—10:00 a.m.
Keynote Address

To Josh Linkner, creativity and innovation are the lifeblood of all human progress, and as such, he’s spent his career harnessing the spirit of creative disruption. The four‐time successful tech entrepreneur, keynote speaker and CEO delivers a clear call to action — it’s better to innovate and disrupt your organization before your competition does. The riskiest move companies can make today is hugging the status quo — believing the future will be like the past is the fast road to obsolescence. 

10:00 a.m.—10:45 a.m.
Refreshments in the Exhibitors' Marketplace
11:15 a.m.—12:00 p.m.
Human Resource Management

Joelle Emerson | Founder & CEO, Paradigm Strategy Inc.

12:00 p.m.—1:00 p.m.
Luncheon in the Exhibitors' Marketplace
1:00 p.m.—2:30 p.m.
Customer Satisfaction

Jo Ann Barefoot | Chief Executive Officer, JoAnn Barefoot Group, LLC

2:30 p.m.—3:00 p.m.
Refreshments in the Exhibitors' Marketplace
3:00 p.m.—3:45 p.m.
Compliance Debate on Disparate Impact

Join this lively debate on the pros and cons of Disparate Impact in assessing auto loans.

Dan Soto | Chief Compliance Officer, Ally Financial

Gerry Sachs | Of Counsel, Corporate Department, Paul Hastings
Chris Willis | Partner, Ballard Spahr

3:45 p.m.—5:15 p.m.

Jim Carroll is one of the world’s leading international futurists, trends and innovation experts, providing strategic guidance and insight to some of most prestigious organizations in the world for over twenty years. He is recognized worldwide as a “thought leader” and authority on: global trends, rapid business model change, business transformation in a period of economic uncertainty and the necessity for fast paced innovation. Speaker: Jim Carroll, author, columnist, media commentator and consultant

Charlie Vogelheim | Host, Motor Trend Audio

Andreas Hinrichs | President, AutoGravity
Albert Ma | CIO, Toyota Financial Services
Raj Sundarum | Chief Client Success Officer, Cox Automotive

5:15 p.m.—6:30 p.m.
Reception with Exhibitors
7:30 a.m.—8:00 a.m.
Breakfast with Exhibitors
8:00 a.m.—9:15 a.m.
Dealer Satisfaction

Glenn Mercer | Industry Analyst, NADA
Erin Kerrigan | Founder & Managing Director, Kerrigan Advisors
Jim Houston | Senior Director, Auto Finance, JD Power

9:15 a.m.—9:45 a.m.
NADA/AFSA Chair Exchange

David Paul | Chairman, AFSA Vehicle Finance Board and Senior Vice President, Financial Services, American Honda Finance Corp.
Mark Scarpelli | 2017 NADA Chairman & President, Raymond Chevrolet and Kia

9:45 a.m.—10:30 a.m.
CEO Panel

Learn from CEOs of major auto finance sources who are confronting economic, political and marketplace uncertainties and how they prepare for the future of auto finance.

Charlie Vogelheim | Host, Motor Trend Audio

Dale Jones | Executive Vice President, Americas, Ford Motor Credit Company
Andrew Stuart | President & CEO, TD Auto Finance, LLC
Vince Rice | Executive Vice President, Consumer Finance Division Head, Bank of the West
Jason Grubb | Chief Executive Officer, Exeter Finance Corp.

12:00 p.m.—3:00 p.m.
Vehicle Commercial Credit Committee Meeting/Luncheon

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Andrew Stuart

President & CEO
TD Auto Finance U.S.

Jason Grubb

Chief Executive Officer
Exeter Finance Corp.

Dale Jones

Executive Vice President, The Americas
Ford Motor Credit Company

Vincent Rice

Executive Vice President, Consumer Finance Division Head
Bank of the West


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Members of the media are invited to use the Press Room for interviews, writing and filing stories. All conference sessions are open to the media, but the press is asked to refrain from asking questions during sessions, as many executives who attend and speak at the conference are willing to be interviewed. 

For a free press pass and information on scheduling on-site interviews in advance, please email your contact information, including media outlet and title, to Jack Ferry.