JANUARY 22-24, 2019 #AFSAmtgs



AFSA's Vehicle Finance Conference is the premier industry event for the vehicle finance industry. Coordinated by the AFSA Vehicle Finance Planning Committee, this marks the 15th year the conference has been held in conjunction with the National Automobile Dealers Association (NADA) Show. The Conference sets the tone and direction for AFSA's initiatives to benefit its over 100 vehicle finance member companies. The conference will focus on key industry trends, compliance and regulatory activities as well as industry best practices among the top auto finance sources, their business partners and the NADA leadership.



#1 Best Selling Author and Motivational Speaker Erik Qualman has performed in over 50 countries and reached 25 million people this decade. His Socialnomics work has been on 60 Minutes to the Wall Street Journal and used by the Na5onal Guard to NASA.

His book Digital Leader propelled him to be voted the second Most Likeable Author in the World behind Harry PoMer's J.K. Rowling. What Happens in Vegas Stays on YouTube helped Qualman be listed by Forbes and Fortune as a Top 100 Digital Influencer. His business books are used in over 200 universi5es and he has received an honorary doctorate for his groundbreaking work. How to Sell on LinkedIn is becoming mandatory reading for sales teams. Qualman was formerly a siUng professor at Harvard & MIT’s edX labs.

Conference Program

(Subject to change, click on the speaker's name to access biographical information.)

  • Monday January 21
  • Tuesday January 22
  • Wednesday January 23
  • Thursday January 24
3:00—5:00 p.m.
Women’s Leadership Council (by invitation)

6:00—9:00 p.m.
Women’s Leadership Council Reception/Dinner(by invitation, bus will depart the Hilton at 5:45pm)

6:00—9:00 p.m.
Independent Auto Finance Executives Group Reception/Dinner(by invitation, bus will depart the Hilton at 5:45pm)

8:00—9:30 a.m.
AWARE Board Meeting

8:00—11:30 a.m.
Independent Auto Finance Executives Group Breakfast/Meeting

Vehicle Finance Credit Risk Committee Meeting (committee members only)

12:00—1:00 p.m.
Vehicle Finance Board/Independent Auto Finance Executives Group/Vehicle Credit Risk Committee-Joint Luncheon

1:15—2:45 p.m.
Vehicle Finance Board Meeting

3:00—3:15 p.m.
3:15—4:00 p.m.
4:15—4:30 p.m.
Refreshment Break

4:30—5:15 p.m.
General Session – Global Trends
In this session, auto finance executives from around the world will discuss current global best practices for Consumer and Wholesale financing as well as potential changes to the financing models.

Alex Maritczak, Global Auto Finance Leader, EY
Steve Braskamp, SVP, Loan Servicing, Capital One


Steve Chaouki, EVP
Head of Financial Services, TransUnion

Colin Maddox, CFO, Mazda Europe,

5:30—7:00 p.m.
Welcome Reception with Exhibitors

7:15—9:30 p.m.
Vehicle Finance Division Board Dinner (by invitation)
8:00—8:30 a.m.
Breakfast with Exhibitors

8:15—9:00 a.m.
9:00—9:45 a.m.
OEM/Industry Keynote

9:45—10:15 a.m.
Refreshments with Exhibitors

10:15—11:00 a.m.
Keynote General Session: Making Sense of Digital Leadership

Erik Qualman, Author, Digital Leadership,
Making Sense of the Digital Transformation

Leaders this digital decade are made—not born. The key is understanding the balance of offline and online. Using profound and practical research, Qualman showcases the 5 Habits that drive success & happiness for employees, partners and customers in a WiFi World. Qualman reveals new techniques including Posting-It-Forward, Being FLAWsome, and other insights to positively impact and transform your audience & organization.
11:00—11:45 a.m.
General Session: Data Management in a Digital World
As auto financing sources seek to implement and integrate digital technologies and processes into their business operations to bring value to their dealers and customers, they must find ways to challenge the status quo and experiment with innovation in an accelerated fashion. Learn how companies can be create a culture that values and promotes creativity, permissible trial and error, relevant disruption and cross-functional collaboration.

Scott Zoldi, Chief Analytics Officer, FICO
Paul Ballew, Vice President, Global Chief Data and Analytics Officer, Ford Motor

11:45—12:15 p.m.
Open Dialogue/Town Hall: open Discussion on Morning Topics

12:15—1:15 p.m.
Luncheon with Exhibitors

1:15—2:00 p.m.
Breakout Sessions
Education Session: AI and Machine Learning:
As with the goals of machine learning and artificial intelligence, auto financing sources strive to continuously improve their application of new data, advanced analytics and model development. Business applications for auto financing and other industries will be discussed.

Education Session: Workforce Development
With the workforce demographics and dynamics changing continuing to evolve, executives must learn new ways to align their HR activities with the business strategy, identify and hire for critical positions, empower employee and managers, plan for succession and hold everyone accountable in their roles.

2:15—3:00 p.m.
Breakout Sessions
Education Session: Blockchain:
Blockchain promises to disrupt the way the auto finance industry will be funded, how consumer transactions will be processed, how vehicles will be sold at auction and more. Learn how this may impact you and your business.

Education Session: Crisis Management:
Are you prepared if a disruptive and unexpected crisis hit your company? The speed of news travels today and the intensity of scrutiny organizations face should make all companies do all they can to protect themselves and their stakeholders.

3:15—3:30 p.m.
Refreshments with Exhibitors

3:30—4:30 p.m.
General Session: Cybersecurity-Focus on Action
Cybersecurity and protection against potential financial, legal, regulatory and reputation damage incurred with a threat are enough to cause nightmares for businesses. Taking proactive measures to implement new rules and processes to prevent breaches, optimize technology to combat cyber threats and establish and a crisis management plan are at the forefront of today’s leaders.

Boulton Fernando, CISO, Toyota Financial Services
Jason Keegan, Senior Partner, Fraud & Protection, FICO
Ryan Bachman, CISO, GM Financial

4:30—5:15 p.m.
General Session – Alternative Ownership Options
The auto financing industry has offered retail installment contracts and auto leasing to support customer purchase of new and used vehicles for decades. As vehicle ownership is rapidly evolving so may financing models. While consumer preferences are often studied, so must the impact on operations, regulations and profitability.

4:30—5:00 p.m.
Open Dialogue/Town Hall Open discussion on morning topics

5:15—6:30 p.m.
Reception with Exhibitors

7:30—8:30 a.m.
CEO Panel with Breakfast (by invite only)

7:30—8:30 a.m.
Breakfast with Exhibitors

8:30—9:00 a.m.
General Session: Transformation of Transportation
Looking to the future, the rapidly evolving automotive purchase and financing processes will undergo massive change. Learn more about the forces of change (e.g., ride hailing, car-sharing, subscription services, autonomous vehicles) as well as the speed of these changes. While consumer preferences are often studied, so must the impact on operations, regulations and profitability. Will this mean more challenge or more opportunity for financing sources?

9:00—9:45 a.m.
9:45—10:30 a.m.
11:00—11:45 a.m.
Vehicle Commercial Credit Committee Luncheon

11:45—1:45 p.m.
Vehicle Commercial Credit Committee Meeting

2019 Speaker Lineup


333 O’Farrell Street, San Francisco, CA 94102

Hotel Information


Companies took advantage of the conference to to strengthen their brand awareness.