Breakfast with Exhibitors
Annette Sykora, Dealer Principal, Smith South Plains Ford, 2008 NADA Chair
In this engaging session, Annette Sykora will give a dealers’-eye view of the automotive retail industry. Coming up in a time dominated by men, with little technology, Sykora received advice from her grandfathers and father: Don’t let systems get in the way of the sale. That said, how can technology help the sale? How might the role of the dealership of the future change? And, what are customers expecting from dealers?
AFSA Education Foundation Update –
Rex J. Ellison, President & CEO, Republic Finance, LLC.
Keynote General Session: Making Sense of Digital Leadership
Erik Qualman, Author, Digital Leadership,
Making Sense of the Digital Transformation
Leaders this digital decade are made—not born. The key is understanding the balance of o?ine and online. Using profound and practical research, Qualman showcases the 5 Habits that drive success & happiness for employees, partners and customers in a WiFi World. Qualman reveals new techniques including Posting-It-Forward, Being FLAWsome, and other insights to positively impact and transform your audience & organization.
Refreshments with Exhibitors
General Session: Law & Politics: AFSA's View on the Political Environment
2019 brings a new Congress, with the president facing a divided legislature for the first time in his tenure. The CFPB, along with other federal agencies, are under new leadership. At the state level, industry oversight is on the upswing. What does this all mean to the vehicle finance industry and how is AFSA responding? 2019 brings a new Congress, with the president facing a divided legislature for the first time in his tenure. The CFPB, along with other federal agencies, are under new leadership. At the state level, industry oversight is on the upswing. What does this all mean to the vehicle finance industry and how is AFSA responding?
Moderator: Mark Kenney, Chairman, Severson & Werson
Danielle Fagre Arlowe, Senior Vice President, AFSA
Celia Winslow, Director, Legal & Regulatory Affairs, AFSA
General Session: Data Management in a Digital World
Data rules. But data is growing exponentially, so how can your company keep up? Which data is the best to use...and how do you know? What data needs to be cleansed, and what is ok to leave as-is and can stay in a data lake? What are the benefits of investing in data? What are some case studies on using data for customer-facing vs. strategic and operational uses? Learn how you can prioritize investments, and efficiently and effectively manage your data.
Marc Womack, Chief Operating Officer, TD Auto Finance
Scott Zoldi, Chief Analytics Officer, FICO
Yi Lu, Director, GDI&A Credit Analytics, Ford Motor Credit Company
Open Dialogue/Town Hall:
open Discussion on morning Topics
Luncheon with Exhibitors
Education Session: Blockchain: Mobility Disruptor
Blockchain promises to disrupt the way the auto finance industry will be funded, how consumer transactions will be processed, how vehicles will be sold at auction and more. Learn how this may impact you and your business.
Moderator: Scarlett Smith, VP, Sales, FIS
Lisa Chao, Enterprise Cash Management & Treasury Operations, Toyota Financial Services
Justin Oesterle, CEO, RouteOne
Kevin Point, Head of Product Development, Chase Auto
Chris Ballinger, CEO and Founder, MOBI
Education Session: Credit Scoring
Moderator: Kathy Ruble, Executive Director, Auto Marketing, Advertising and Dealer Communications, Ally Financial Services
Ethan Dornhelm, VP, Scores and Predictive Analytics, FICO
Paul DeSaulniers, Head of Risk Scoring, Alternative Data and Collections, Experian,
Mike Kane, VP, Consumer Credit, Ally Financial Services,
Kevin Moss, Chief Risk Officer, SoFi
Education Session: Link between AI and Digital Transformation in Auto Finance:
Learn the latest use of machine learning and artificial intelligence in auto finance, as well as how new data, advanced analytics and modeling can grow originations, reduce costs, and improve customer satisfaction for both consumers and dealers.
Moderator: Denise Brown, VP, Chief Credit and Risk Officer, Harley-Davidson Financial Services
Ryan Weil, Chief Scientist, Leidos
Adam Yilmaz, SVP, Risk Management, Wells Fargo
Tony Hughes, Managing Director, Moody’s Analytics
Education Session: Crisis Management:
Are you prepared if a disruptive and unexpected crisis hit your company? The speed of news travels today and the intensity of scrutiny organizations face should make all companies do all they can to protect themselves and their stakeholders.
Moderator: Eduardo Bravo, Vice President, Marketing, Harley-Davidson Financial Services
Sam Singer, President, Singer & Associates
Refreshments with Exhibitors
General Session: Cybersecurity-Focus on Action
Cybersecurity and protection against potential financial, legal, regulatory and reputation damage incurred with a threat are enough to cause nightmares for businesses. Taking proactive measures to implement new rules and processes to prevent breaches, optimize technology to combat cyber threats and establish and a crisis management plan are at the forefront of today’s leaders.
Moderator: Anne Kline, SVP, Head of Commercial Services, TD Auto Finance LLC
Harold Gonzalez, Chief Information Security Officer, Santander Consumer, USA
Doug Clare, Vice President, Cyber Security Solutions, FICO
Ryan Bachman, CISO, GM Financial
Open Dialogue/Town Hall
Open discussion on afternoon topics
Reception with Exhibitors