Breakfast with Exhibitors
Refreshments with Exhibitors
Keynote General Session: Making Sense of Digital Leadership
Erik Qualman, Author, Digital Leadership,
Making Sense of the Digital Transformation
Leaders this digital decade are made—not born. The key is understanding the balance of oﬄine and online. Using profound and practical research, Qualman showcases the 5 Habits that drive success & happiness for employees, partners and customers in a WiFi World. Qualman reveals new techniques including Posting-It-Forward, Being FLAWsome, and other insights to positively impact and transform your audience & organization.
General Session: Data Management in a Digital World
Data rules. But data is growing exponentially, so how can your company keep up? Which data is the best to use...and how do you know? What data needs to be cleansed, and what is ok to leave as-is and can stay in a data lake? What are the benefits of investing in data? What are some case studies on using data for customer-facing vs. strategic and operational uses? Learn how you can prioritize investments, and efficiently and effectively manage your data.
Scott Zoldi, Chief Analytics Officer, FICO
Paul Ballew, Vice President, Global Chief Data and Analytics Officer, Ford Motor
Open Dialogue/Town Hall:
open Discussion on Morning Topics
Luncheon with Exhibitors
Education Session: AI and Machine Learning:
As with the goals of machine learning and artificial intelligence, auto financing sources strive to continuously improve their application of new data, advanced analytics and model development. Business applications for auto financing and other industries will be discussed.
Education Session: Workforce Development
With the workforce demographics and dynamics changing continuing to evolve, executives must learn new ways to align their HR activities with the business strategy, identify and hire for critical positions, empower employee and managers, plan for succession and hold everyone accountable in their roles.
Education Session: Blockchain:
Blockchain promises to disrupt the way the auto finance industry will be funded, how consumer transactions will be processed, how vehicles will be sold at auction and more. Learn how this may impact you and your business.
Education Session: Crisis Management:
Are you prepared if a disruptive and unexpected crisis hit your company? The speed of news travels today and the intensity of scrutiny organizations face should make all companies do all they can to protect themselves and their stakeholders.
Refreshments with Exhibitors
General Session: Cybersecurity-Focus on Action
Cybersecurity and protection against potential financial, legal, regulatory and reputation damage incurred with a threat are enough to cause nightmares for businesses. Taking proactive measures to implement new rules and processes to prevent breaches, optimize technology to combat cyber threats and establish and a crisis management plan are at the forefront of today’s leaders.
Boulton Fernando, CISO, Toyota Financial Services
Jason Keegan, Senior Partner, Fraud & Protection, FICO
Ryan Bachman, CISO, GM Financial
General Session – Alternative Ownership Options
The auto financing industry has offered retail installment contracts and auto leasing to support customer purchase of new and used vehicles for decades. As vehicle ownership is rapidly evolving so may financing models. While consumer preferences are often studied, so must the impact on operations, regulations and profitability.
Open Dialogue/Town Hall
Open discussion on morning topics
Reception with Exhibitors