Conference Program

(Subject to change, click on the speaker's name to access biographical information.)

Final Program

  • Monday January 21
  • Tuesday January 22
  • Wednesday January 23
  • Thursday January 24
3:00—5:00 p.m.
Women’s Leadership Council (by invitation)

Shiza Shahid, Co-founder, Malala Fund & Nobel Prize winner

6:30—8:30 p.m.
Women’s Leadership Council Reception/Dinner (by invitation, bus will depart the Hilton at 6:15pm)

4:30—8:30 p.m.
Independent Auto Finance Executives Group Learning Session/Dinner (by invitation, bus will depart the Hilton at 6:15pm)
John Yarbrough, Director of Business Development, PDP

8:00—9:30 a.m.
AWARE Board Meeting

8:00—11:30 a.m.
Independent Auto Finance Executives Group Breakfast/Meeting

Vehicle Finance Credit Risk Committee Meeting (committee members only)

Brian Landau, SVP, Financial Services, Automotive Business Leader, TransUnion

Vehicle Finance Tech Task Force (by invitation only)

12:00—1:00 p.m.
Vehicle Finance Board/Independent Auto Finance Executives Group/Vehicle Credit Risk Committee-Joint Luncheon

1:15—2:45 p.m.
Vehicle Finance Board Meeting

1:15—2:45 p.m.
Networking Event with “Silent” Presentations

AFSA Premier Business Partners will share information on industry trends pertaining to the auto finance industry with a unique learning experience utilizing multi-listener technology that will allow several presentations at once.

3:00—3:15 p.m.
3:00—4:15 p.m.
General Session – The Industry Pulse

So where are we? Light vehicle sales have plateaued after several years of steady growth since the Great Recession. Are the automakers preparing for a downturn? Used vehicle values have been weathering the surge of off-lease vehicles into the secondary market. Can this continue? Capital markets have been accessible and efficient. What should we expect going forward? The mythical sub-prime auto bubble has not materialized, but how is the US consumer faring from a credit perspective? Attend this level-setting session to hear the latest perspectives from industry experts on where we are… and where we may be heading.

Hannah Lutz,
Editor & Reporter, Automotive News

Tom Murphy, Executive Vice President, Head of Consumer Asset-Backed Lending, Wells Fargo Bank
Mike Stanton, Senior Vice President, Chief Operating Officer, National Automobile Dealers Association
Arthur Baines, Vice President and Co-Practice Leader, Charles River Associates
Lou Loquasto, Auto Finance Leader, Equifax
Alex Lowy, Regional Account Executive, Moody’s Analytics,

4:15—4:30 p.m.
Refreshment Break

4:30—5:30 p.m.
5:30—7:30 p.m.
Welcome Reception with Exhibitors

7:15—9:30 p.m.
Vehicle Finance Division Board Dinner (by invitation)
7:30—8:00 a.m.
Breakfast with Exhibitors

8:00—9:00 a.m.
Industry Keynoter


Annette Sykora, Dealer Principal, Smith South Plains Ford, 2008 NADA Chair

In this engaging session, Annette Sykora will give a dealers’-eye view of the automotive retail industry. Coming up in a time dominated by men, with little technology, Sykora received advice from her grandfathers and father: Don’t let systems get in the way of the sale. That said, how can technology help the sale? How might the role of the dealership of the future change? And, what are customers expecting from dealers?

AFSA Education Foundation Update –
Rex J. Ellison, President & CEO, Republic Finance, LLC.

9:00—9:45 a.m.
Keynote General Session: Making Sense of Digital Leadership

Erik Qualman, Author, Digital Leadership,
Making Sense of the Digital Transformation

Leaders this digital decade are made—not born. The key is understanding the balance of o?ine and online. Using profound and practical research, Qualman showcases the 5 Habits that drive success & happiness for employees, partners and customers in a WiFi World. Qualman reveals new techniques including Posting-It-Forward, Being FLAWsome, and other insights to positively impact and transform your audience & organization.

9:45—10:15 a.m.
Refreshments with Exhibitors

10:15—11:00 a.m.
General Session: Law & Politics: AFSA's View on the Political Environment

2019 brings a new Congress, with the president facing a divided legislature for the first time in his tenure. The CFPB, along with other federal agencies, are under new leadership. At the state level, industry oversight is on the upswing. What does this all mean to the vehicle finance industry and how is AFSA responding? 2019 brings a new Congress, with the president facing a divided legislature for the first time in his tenure. The CFPB, along with other federal agencies, are under new leadership. At the state level, industry oversight is on the upswing. What does this all mean to the vehicle finance industry and how is AFSA responding?

Moderator: Mark Kenney, Chairman, Severson & Werson

Danielle Fagre Arlowe, Senior Vice President, AFSA
Celia Winslow, Director, Legal & Regulatory Affairs, AFSA

11:00—11:45 a.m.
General Session: Data Management in a Digital World

Data rules. But data is growing exponentially, so how can your company keep up? Which data is the best to use...and how do you know? What data needs to be cleansed, and what is ok to leave as-is and can stay in a data lake? What are the benefits of investing in data? What are some case studies on using data for customer-facing vs. strategic and operational uses? Learn how you can prioritize investments, and efficiently and effectively manage your data.

Marc Womack, Chief Operating Officer, TD Auto Finance

Scott Zoldi, Chief Analytics Officer, FICO
Yi Lu, Director, GDI&A Credit Analytics, Ford Motor Credit Company

11:45—12:00 p.m.
Open Dialogue/Town Hall: open Discussion on morning Topics

12:0—1:00 p.m.
Luncheon with Exhibitors

1:15—2:00 p.m.
Breakout Sessions

Education Session: Blockchain: Mobility Disruptor

Blockchain promises to disrupt the way the auto finance industry will be funded, how consumer transactions will be processed, how vehicles will be sold at auction and more. Learn how this may impact you and your business.

Moderator: Scarlett Smith, VP, Sales, FIS

Lisa Chao, Enterprise Cash Management & Treasury Operations, Toyota Financial Services
Justin Oesterle, CEO, RouteOne
Kevin Point, Head of Product Development, Chase Auto

Chris Ballinger, CEO and Founder, MOBI

Education Session: Credit Scoring

Moderator: Kathy Ruble, Executive Director, Auto Marketing, Advertising and Dealer Communications, Ally Financial Services

Ethan Dornhelm, VP, Scores and Predictive Analytics, FICO

Paul DeSaulniers, Head of Risk Scoring, Alternative Data and Collections, Experian,
Mike Kane, VP, Consumer Credit, Ally Financial Services,
Kevin Moss, Chief Risk Officer, SoFi

2:15—3:00 p.m.
Breakout Sessions

Education Session: Link between AI and Digital Transformation in Auto Finance:

Learn the latest use of machine learning and artificial intelligence in auto finance, as well as how new data, advanced analytics and modeling can grow originations, reduce costs, and improve customer satisfaction for both consumers and dealers.

Moderator: Denise Brown, VP, Chief Credit and Risk Officer, Harley-Davidson Financial Services

Ryan Weil, Chief Scientist, Leidos
Adam Yilmaz, SVP, Risk Management, Wells Fargo

Tony Hughes, Managing Director, Moody’s Analytics

Education Session: Crisis Management:
Are you prepared if a disruptive and unexpected crisis hit your company? The speed of news travels today and the intensity of scrutiny organizations face should make all companies do all they can to protect themselves and their stakeholders.

Moderator: Eduardo Bravo, Vice President, Marketing, Harley-Davidson Financial Services

Sam Singer, President, Singer & Associates

3:00—3:30 p.m.
Refreshments with Exhibitors

3:30—4:30 p.m.
General Session: Cybersecurity-Focus on Action

Cybersecurity and protection against potential financial, legal, regulatory and reputation damage incurred with a threat are enough to cause nightmares for businesses. Taking proactive measures to implement new rules and processes to prevent breaches, optimize technology to combat cyber threats and establish and a crisis management plan are at the forefront of today’s leaders.

Moderator: Anne Kline, SVP, Head of Commercial Services, TD Auto Finance LLC

Harold Gonzalez, Chief Information Security Officer, Santander Consumer, USA
Doug Clare, Vice President, Cyber Security Solutions, FICO
Ryan Bachman, CISO, GM Financial

4:30—5:15 p.m.
General Session – Transformation for Innovation

Auto financing sources continually seek to implement and integrate digital technologies and processes into their business operations. Are your business operations ‘innovation ready’? Explore new ways to challenge the status quo and experiment with innovation in an accelerated fashion. Learn how:

Moderator: Alex Maritczak, Global Auto Finance Leader, EY

Shannon Mokhiber VP, U.S. Brand & Product Marketing, Ford Motor Credit
Steve Braskamp, SVP, Loan Servicing, Capital One
Mike Farris, VP & Chief Operating Office, CarMax Auto Finance

5:15—5:30 p.m.
Open Dialogue/Town Hall Open discussion on afternoon topics

5:30—6:45 p.m.
Reception with Exhibitors

7:45—8:30 a.m.
Breakfast with Exhibitors

8:30—9:15 a.m.
General Session: Transformation of Transportation

Looking to the future, the rapidly evolving automotive purchase and financing processes will undergo massive change. Learn more about the forces of change (e.g., ride hailing, car-sharing, subscription services, autonomous vehicles) as well as the speed of these changes. While consumer preferences are often studied, so must the impact on operations, regulations and profitability. Will this mean more challenge or more opportunity for financing sources?

Liz Kerton, Executive Director, Autotech Council
Joe George, President, Mobility Solutions, Cox Automotive,
Adam Gromis, Head of Sustainability, Uber
Glenn Mercer, Principal, GM Automotive

9:15—9:45 a.m.
General Session: NADA/AFSA Chair Exchange

Two industry leaders will discuss the opportunities and challenges in the coming year. Auto dealers have a lot of issues that both keep them awake at night and offer opportunities. Trends like ride-sharing, subscription services, self-driving vehicles, on-line reviews of their dealerships, and more influence consumer choices in 2019.The issues facing the two associations, AFSA and NADA will be shared.

Charlie Gilchrist, President, Gilchrist Automotive, 2019 NADA Chairman

Larry Hund, President & COO, Harley Davidson Financial Services

9:45—10:30 a.m.
CEO Panel

The Top Executives from five auto finance captives and major banks will discuss their views on the issues they face today as well as the challenges and opportunities they believe the auto financing marketplace will present in the future.

Chuck Jones, Head of National Indirect Lending, SunTrust Banks, Inc.
David McClelland, CEO of Ford Credit & VP of Ford Motor Company
Mark O’Donovan, CEO, Chase Auto, JPMorgan Chase & Co.
Richard Porrello, President, Auto Finance & Dealer Services, Huntington National Bank
Ian Smith, CEO & President, BMW Group Financial Services USA and Region America’s

11:00—11:45 a.m.
Vehicle Commercial Credit Committee Luncheon

11:45—1:45 p.m.
Vehicle Commercial Credit Committee Meeting (for Committee Members)